Ongoing Security Operations with Defined SLAs & Accountability
Trimbaks InfoTech delivers managed security and IT operations under defined service levels for organizations that require measurable accountability. Our SLA-led model covers monitoring, maintenance, escalation, reporting, patch support and incident response so leadership can track service quality while internal teams stay focused on business priorities.
What We Deliver
Key Capabilities & Features
24x7 Security Monitoring
Continuous monitoring of security events across endpoints, network and cloud with defined alert response times.
Defined SLA Tiers
Response and resolution SLAs for security incidents categorised by severity — P1 through P4.
Managed Patching
Scheduled and emergency patching managed within change controls and SLA-defined maintenance windows.
Compliance Reporting
Monthly and quarterly compliance reports aligned to your regulatory requirements.
Security Metrics & Dashboards
Regular reporting on detection rates, incident volumes, SLA adherence and security posture trends.
Dedicated Security Manager
Named security manager for your account responsible for service delivery, escalations and reviews.
Key Benefits
- Predictable security costs with fixed monthly pricing
- Defined accountability through SLA-backed commitments
- Continuous security operations without in-house SOC cost
- Regular reporting for board and compliance stakeholders
Common Use Cases
- Outsourced SOC services
- Managed endpoint security
- Compliance-driven security management
- Security for organisations without in-house security teams
Ready to get started with SLA Based Managed Security Services?
Talk to our team and get a solution tailored to your business requirements — no obligation, no jargon.
Enquire NowFAQs
Common Questions About SLA Based Managed Security Services
What is included in managed security services?
Typically monitoring, alerting, incident response, patching, vulnerability management and compliance reporting — tailored to your scope.
How are SLAs measured and reported?
We provide monthly service reports showing response times, incidents handled, SLA adherence percentages and any breaches with root cause.
Can managed security services replace our internal security team?
We work alongside internal teams in most cases, handling operational tasks so internal staff can focus on strategic security initiatives.