Introduction
Trimbaks InfoTech ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website, submit an enquiry form, contact us, or communicate with us about our IT services.
Company contact: Trimbaks InfoTech, info@trimbakinfotech.com.
Information We Collect
- Lead and enquiry details: We may collect your name, phone number, email address, company name, service interest, project requirement, message, and any other details you submit through our enquiry, contact, lead, WhatsApp, email, or career communication channels.
- Website and technical data: We may collect information such as IP address, browser type, device information, pages visited, referring pages, form interaction details, and the date and time of your visit.
- Cookies and preferences: We use cookies and similar technologies to run the website, remember cookie choices, measure performance, and support marketing or analytics where permitted. More details are available in our Cookie Policy.
How We Use Your Information
- To respond to enquiries: We use submitted details to answer your questions, understand your requirements, prepare service discussions, and communicate with you about Trimbaks InfoTech solutions.
- For service communication: We may contact you by phone, email, WhatsApp, or other appropriate channels for follow-ups, support, proposals, scheduling, and project-related communication.
- For lead generation and business development: We use enquiry information internally to qualify service interest, manage prospective customer communication, and improve our sales and support processes.
- To improve website performance: We may use aggregated or technical data to understand website usage, maintain security, improve content, and measure campaign performance.
How We Store and Use Data Internally
Information submitted through our website forms is used by authorized Trimbaks InfoTech team members for enquiry handling, service communication, lead management, customer support, and internal record keeping. We do not sell your personal information. Access to enquiry data is limited to personnel who need it for business, support, technical, or compliance purposes.
Third-Party Tools and Service Providers
We may use trusted third-party tools and service providers to operate the website, process contact or lead form submissions, deliver email or communication services, protect forms, host website files, measure website performance, run analytics, and manage advertising campaigns such as Google Ads. These providers may process data only as required to provide their services and may be governed by their own privacy policies.
Legal Requirements
We may disclose your personal information if required to do so by law, regulation, legal process, or valid requests by public authorities. We may also use or disclose information when necessary to protect our rights, prevent misuse, investigate security issues, or enforce website and service terms.
Data Protection and Security
We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include access controls, secure hosting practices, form validation, limited internal access, and routine review of website and communication workflows. However, no method of internet transmission or electronic storage is completely secure.
Your Rights
You may request access to, correction of, update of, or deletion of personal information you have submitted to us. You may also ask us to stop using your information for follow-up communication where applicable. To make a request, contact us at info@trimbakinfotech.com. We may need to verify your identity before completing certain requests.
Cookie Policy
Cookies and similar tracking technologies are explained separately in our Cookie Policy. The Cookie Policy describes the types of cookies used on this website, including essential, analytics, functional, and marketing cookies, and how visitors can manage their preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, lead forms, third-party tools, or legal requirements. The latest version will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@trimbakinfotech.com.