.support-page-v2 {
  background:
    radial-gradient(circle at 12% 10%, rgba(25, 191, 255, 0.12), transparent 28%),
    radial-gradient(circle at 88% 4%, rgba(11, 73, 214, 0.12), transparent 26%),
    linear-gradient(180deg, #f5f9ff 0%, #ffffff 38%, #eef5ff 100%);
}

.support-v2 {
  position: relative;
  overflow: clip;
  padding-bottom: 40px;
}

.support-v2 section[id] {
  scroll-margin-top: 110px;
}

.support-v2 .section-heading {
  text-align: center;
  margin-bottom: 24px;
}

.support-v2 .section-heading h2,
.support-v2 .support-hero-copy h1,
.support-v2 .support-card-v2 h2,
.support-v2 .support-cta-box h2 {
  font-family: var(--heading-font);
  letter-spacing: -0.05em;
}

.support-v2 .support-copy,
.support-v2 .section-heading p,
.support-v2 .support-category-card p,
.support-v2 .support-step-card p,
.support-v2 .support-lane-card p,
.support-v2 .faq-list details p {
  color: var(--muted);
  line-height: 1.68;
}

.support-v2 .eyebrow,
.support-v2 .console-eyebrow,
.support-v2 .support-panel-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 14px;
  color: var(--blue);
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0.16em;
  text-transform: uppercase;
}

.support-hero-v2 {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(340px, 0.9fr);
  gap: 24px;
  align-items: stretch;
  padding-top: 56px;
  padding-bottom: 18px;
}

.support-hero-copy {
  padding: 4px 0;
}

.support-status-pill {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 36px;
  padding: 8px 16px;
  border-radius: 999px;
  border: 1px solid rgba(11, 73, 214, 0.14);
  color: var(--blue);
  background: rgba(11, 73, 214, 0.08);
  font-size: 13px;
  font-weight: 800;
}

.support-status-pill i {
  color: #19bfff;
}

.support-hero-copy h1 {
  max-width: 11ch;
  margin: 22px 0 16px;
  color: var(--ink);
  font-size: clamp(3rem, 6.6vw, 5.35rem);
  line-height: 0.94;
}

.support-hero-copy p {
  max-width: 38rem;
  margin: 0;
  font-size: 1.05rem;
}

.support-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.support-v2 .button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 48px;
  padding: 0 18px;
  border-radius: 14px;
  border: 1px solid transparent;
  font-weight: 800;
  box-shadow: 0 14px 34px rgba(8, 22, 51, 0.08);
  transition:
    transform 0.2s ease,
    box-shadow 0.2s ease,
    border-color 0.2s ease,
    background 0.2s ease,
    color 0.2s ease;
}

.support-v2 .button:hover,
.support-v2 .button:focus-visible {
  transform: translateY(-2px);
  box-shadow: 0 18px 42px rgba(8, 22, 51, 0.12);
}

.support-v2 .button.primary {
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
}

.support-v2 .button.secondary {
  color: var(--blue);
  border-color: rgba(11, 73, 214, 0.16);
  background: #fff;
}

.support-v2 .button.tertiary {
  color: var(--ink);
  border-color: rgba(8, 22, 51, 0.12);
  background: rgba(255, 255, 255, 0.82);
}

.support-hero-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-top: 28px;
}

.support-metric {
  padding: 16px;
  border-radius: 18px;
  border: 1px solid rgba(11, 73, 214, 0.1);
  background: rgba(255, 255, 255, 0.9);
  box-shadow: 0 18px 42px rgba(8, 22, 51, 0.08);
}

.support-metric strong {
  display: block;
  color: var(--blue);
  font-family: var(--heading-font);
  font-size: 1.8rem;
  line-height: 1;
}

.support-metric span {
  display: block;
  margin-top: 8px;
  color: var(--muted);
  font-size: 0.8rem;
  font-weight: 700;
  line-height: 1.5;
}

.support-hero-panel,
.support-card-v2,
.support-lane-card,
.support-category-card,
.support-cta-box {
  border: 1px solid rgba(11, 73, 214, 0.12);
  border-radius: 24px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: 0 22px 54px rgba(8, 22, 51, 0.08);
}

.support-hero-panel {
  display: grid;
  gap: 18px;
  padding: 24px;
  align-self: stretch;
  background:
    radial-gradient(circle at 14% 0%, rgba(25, 191, 255, 0.14), transparent 30%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(245, 249, 255, 0.94));
}

.support-panel-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.support-panel-top h2 {
  margin: 0;
  color: var(--ink);
  font-family: var(--heading-font);
  font-size: 1.24rem;
}

.support-panel-badge {
  padding: 7px 12px;
  border-radius: 999px;
  border: 1px solid rgba(29, 191, 115, 0.18);
  color: #15945a;
  background: rgba(29, 191, 115, 0.1);
  font-size: 12px;
  font-weight: 800;
}

.support-panel-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.support-mini-card {
  padding: 16px;
  border-radius: 18px;
  border: 1px solid rgba(8, 22, 51, 0.08);
  background: rgba(255, 255, 255, 0.82);
}

.support-mini-card span {
  display: block;
  margin-bottom: 6px;
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.support-mini-card strong {
  color: var(--ink);
  font-size: 1rem;
  font-weight: 800;
}

.support-status-stream {
  display: grid;
  gap: 10px;
  padding: 16px;
  border-radius: 20px;
  border: 1px solid rgba(11, 73, 214, 0.12);
  background: rgba(239, 245, 255, 0.9);
}

.support-status-head {
  display: flex;
  align-items: center;
  gap: 12px;
}

.support-avatar {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  border-radius: 14px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
  font-size: 0.85rem;
  font-weight: 900;
  box-shadow: 0 14px 32px rgba(11, 73, 214, 0.22);
}

.support-status-head strong {
  display: block;
  color: var(--ink);
  font-size: 0.96rem;
}

.support-status-head span {
  display: block;
  color: var(--muted);
  font-size: 0.8rem;
}

.support-stream-item {
  display: grid;
  grid-template-columns: 16px 1fr;
  gap: 10px;
  align-items: start;
  color: var(--ink);
  font-size: 0.9rem;
  line-height: 1.5;
}

.support-stream-item i {
  color: var(--blue);
  margin-top: 2px;
}

.support-message-thread {
  display: grid;
  gap: 10px;
}

.support-bubble {
  width: fit-content;
  max-width: 88%;
  padding: 12px 14px;
  border-radius: 18px;
  font-size: 0.9rem;
  line-height: 1.55;
  box-shadow: 0 10px 24px rgba(8, 22, 51, 0.08);
}

.support-bubble.in {
  background: #fff;
  border: 1px solid rgba(8, 22, 51, 0.08);
  border-top-left-radius: 6px;
}

.support-bubble.out {
  margin-left: auto;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
  border-top-right-radius: 6px;
}

.support-bubble.typing {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-height: 44px;
  background: rgba(255, 255, 255, 0.76);
}

.support-bubble.typing span {
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: rgba(11, 73, 214, 0.45);
  animation: supportBounce 1.2s infinite;
}

.support-bubble.typing span:nth-child(2) {
  animation-delay: 0.15s;
}

.support-bubble.typing span:nth-child(3) {
  animation-delay: 0.3s;
}

.support-panel-footer {
  display: grid;
  gap: 10px;
}

.support-panel-chip {
  display: flex;
  align-items: start;
  gap: 12px;
  padding: 14px 16px;
  border-radius: 18px;
  border: 1px solid rgba(8, 22, 51, 0.08);
  background: rgba(255, 255, 255, 0.86);
}

.support-panel-chip i {
  color: var(--blue);
  margin-top: 2px;
}

.support-panel-chip strong {
  display: block;
  color: var(--ink);
  font-size: 0.92rem;
}

.support-panel-chip span {
  display: block;
  color: var(--muted);
  font-size: 0.78rem;
}

.support-trust {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 10px;
  padding: 18px 0 12px;
}

.support-trust span {
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid rgba(11, 73, 214, 0.12);
  background: rgba(255, 255, 255, 0.88);
  color: var(--ink);
  font-size: 0.84rem;
  font-weight: 800;
}

.support-quick-lanes,
.support-console-v2,
.support-coverage,
.support-steps,
.support-cta {
  padding-top: 54px;
}

.support-lane-grid,
.support-category-grid {
  display: grid;
  gap: 16px;
}

.support-lane-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.support-lane-card {
  display: grid;
  gap: 10px;
  padding: 24px;
  color: inherit;
  text-decoration: none;
  transition:
    transform 0.22s ease,
    box-shadow 0.22s ease,
    border-color 0.22s ease;
}

.support-lane-card:hover,
.support-lane-card:focus-visible {
  transform: translateY(-3px);
  border-color: rgba(11, 73, 214, 0.18);
  box-shadow: 0 24px 56px rgba(8, 22, 51, 0.12);
}

.support-lane-card i {
  width: 48px;
  height: 48px;
  display: grid;
  place-items: center;
  border-radius: 16px;
  color: var(--blue);
  background: rgba(11, 73, 214, 0.08);
  font-size: 1.1rem;
}

.support-lane-card h3,
.support-category-card h3,
.support-step-card h3,
.support-cta-box h2,
.support-card-v2 h2 {
  margin: 0;
  color: var(--ink);
  font-family: var(--heading-font);
  letter-spacing: -0.04em;
}

.support-lane-card h3 {
  font-size: 1.18rem;
}

.support-lane-card span {
  color: var(--blue);
  font-weight: 800;
}

.support-console-grid-v2 {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(340px, 0.92fr);
  gap: 24px;
  align-items: start;
}

.support-card-v2 {
  padding: 28px;
}

.support-request-card h2,
.support-tracking-card h2,
.support-contact-card h2 {
  font-size: clamp(1.8rem, 2.5vw, 2.5rem);
  line-height: 1.05;
}

.support-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px 18px;
  margin-top: 28px;
}

.support-field,
.support-priority {
  display: grid;
  gap: 10px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-field input,
.support-field select,
.support-field textarea,
.support-track-row input {
  width: 100%;
  min-height: 54px;
  padding: 14px 16px;
  border: 1px solid rgba(11, 73, 214, 0.14);
  border-radius: 14px;
  color: var(--ink);
  background: #f8fbff;
  font: inherit;
  font-size: 15px;
  outline: none;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.92);
}

.support-upload-field {
  display: grid;
  gap: 10px;
}

.support-upload-label {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-upload-label em {
  font-style: normal;
}

.support-upload-zone {
  position: relative;
  display: grid;
  grid-template-columns: 48px 1fr;
  gap: 14px;
  align-items: center;
  min-height: 100px;
  padding: 18px;
  border: 1px dashed rgba(11, 73, 214, 0.22);
  border-radius: 18px;
  background:
    radial-gradient(circle at 12% 0%, rgba(25, 191, 255, 0.08), transparent 22%),
    rgba(248, 251, 255, 0.92);
  cursor: pointer;
  transition:
    border-color 0.22s ease,
    box-shadow 0.22s ease,
    transform 0.22s ease;
}

.support-upload-zone:hover,
.support-upload-zone:focus-within {
  border-color: rgba(11, 73, 214, 0.36);
  box-shadow: 0 14px 32px rgba(8, 22, 51, 0.08);
  transform: translateY(-1px);
}

.support-upload-zone input[type="file"] {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.support-upload-zone i {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  border-radius: 16px;
  color: var(--blue);
  background: rgba(11, 73, 214, 0.08);
  font-size: 1.05rem;
}

.support-upload-zone strong {
  display: block;
  color: var(--ink);
  font-size: 0.96rem;
}

.support-upload-zone span {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 0.82rem;
  text-transform: none;
  letter-spacing: 0;
  font-weight: 700;
}

.support-field textarea {
  min-height: 132px;
  resize: vertical;
}

.support-field input:focus,
.support-field select:focus,
.support-field textarea:focus,
.support-track-row input:focus {
  border-color: rgba(11, 73, 214, 0.36);
  box-shadow: 0 0 0 4px rgba(11, 73, 214, 0.08);
}

.full {
  grid-column: 1 / -1;
}

.support-response-title {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-response-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.support-response-option {
  position: relative;
  display: grid;
  grid-template-columns: 12px 1fr;
  gap: 10px;
  align-items: center;
  min-height: 68px;
  padding: 13px 14px;
  border: 1px solid rgba(11, 73, 214, 0.12);
  border-radius: 16px;
  background: #f8fbff;
  cursor: pointer;
}

.support-response-option input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.support-response-option:has(input:checked) {
  border-color: rgba(11, 73, 214, 0.38);
  background: rgba(11, 73, 214, 0.08);
  box-shadow: inset 0 0 0 1px rgba(11, 73, 214, 0.14);
}

.support-response-dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  box-shadow: 0 0 0 5px rgba(255, 255, 255, 0.06);
}

.support-response-dot.p1 {
  background: #b26bff;
}

.support-response-dot.p2 {
  background: #ff4d63;
}

.support-response-dot.p3 {
  background: #ffb33f;
}

.support-response-dot.p4 {
  background: #26d07c;
}

.support-response-copy {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.support-response-copy strong {
  color: var(--ink);
  font-size: 0.88rem;
  line-height: 1.1;
}

.support-response-copy span {
  color: var(--muted);
  font-size: 0.75rem;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: none;
}

.support-submit-button {
  display: inline-flex;
  width: 100%;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 58px;
  border: 0;
  border-radius: 16px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
  box-shadow: 0 18px 42px rgba(11, 73, 214, 0.22);
  font: inherit;
  font-size: 17px;
  font-weight: 900;
  cursor: pointer;
}

.support-submit-button:hover,
.support-submit-button:focus-visible {
  transform: translateY(-2px);
}

.support-sidebar-v2 {
  display: grid;
  gap: 20px;
}

.support-track-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 156px;
  gap: 12px;
  margin-top: 20px;
}

.support-track-row button {
  min-height: 54px;
  border: 0;
  border-radius: 14px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
  font: inherit;
  font-weight: 900;
  cursor: pointer;
  box-shadow: 0 14px 34px rgba(11, 73, 214, 0.2);
}

.support-ticket-preview {
  display: grid;
  gap: 18px;
  margin-top: 20px;
  padding: 22px;
  border-radius: 22px;
  border: 1px solid rgba(11, 73, 214, 0.12);
  background: linear-gradient(180deg, #ffffff, #f7fbff);
}

.support-ticket-preview-top {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: center;
}

.support-ticket-id,
.support-ticket-state {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 900;
}

.support-ticket-id {
  color: var(--blue);
  border: 1px solid rgba(11, 73, 214, 0.18);
  background: rgba(11, 73, 214, 0.08);
}

.support-ticket-state {
  color: #ffb33f;
  background: rgba(255, 179, 63, 0.12);
}

.support-ticket-preview h3 {
  margin: 0;
  color: var(--ink);
  font-size: 1rem;
  line-height: 1.55;
}

.support-ticket-preview--live {
  gap: 16px;
}

.support-status-summary {
  display: grid;
  gap: 8px;
}

.support-status-summary span {
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.support-status-summary strong {
  color: var(--ink);
  font-family: var(--heading-font);
  font-size: 1.35rem;
  line-height: 1.08;
}

.support-status-summary em {
  width: fit-content;
  padding: 7px 12px;
  border-radius: 999px;
  color: #ffb33f;
  background: rgba(255, 179, 63, 0.12);
  font-size: 0.74rem;
  font-style: normal;
  font-weight: 900;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.support-status-summary p {
  margin: 6px 0 0;
  color: var(--muted);
  font-size: 0.95rem;
  line-height: 1.6;
}

.ticket-progress-bar {
  width: 100%;
  height: 8px;
  margin-top: 10px;
  border-radius: 999px;
  background: rgba(11, 73, 214, 0.08);
  overflow: hidden;
}

.ticket-progress-bar i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--blue), var(--cyan));
}

.support-status-meta {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.support-status-meta div {
  padding: 14px;
  border-radius: 18px;
  border: 1px solid rgba(11, 73, 214, 0.08);
  background: rgba(248, 251, 255, 0.9);
}

.support-status-meta span {
  display: block;
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.support-status-meta strong {
  display: block;
  margin-top: 6px;
  color: var(--ink);
  font-size: 0.92rem;
  line-height: 1.45;
}

.support-status-timeline {
  display: grid;
  gap: 14px;
}

.support-status-title {
  margin: 0;
  color: var(--ink);
  font-family: var(--heading-font);
  font-size: 0.98rem;
  letter-spacing: -0.02em;
}

.support-pipeline {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.support-pipeline-step {
  position: relative;
  display: grid;
  gap: 8px;
  justify-items: center;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-align: center;
}

.support-pipeline-step i {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  border: 1px solid rgba(11, 73, 214, 0.16);
  color: var(--muted);
  background: #fff;
  font-style: normal;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.9);
}

.support-pipeline-step.done {
  color: #26d07c;
}

.support-pipeline-step.done i {
  border-color: #26d07c;
  color: #26d07c;
  box-shadow: 0 0 0 7px rgba(38, 208, 124, 0.12), 0 0 18px rgba(38, 208, 124, 0.26);
}

.support-pipeline-step.active i {
  border-color: #ff4d63;
  color: #ff4d63;
  box-shadow: 0 0 0 8px rgba(255, 77, 99, 0.12), 0 0 20px rgba(255, 77, 99, 0.26);
}

.support-contact-stack {
  display: grid;
  gap: 12px;
  margin-top: 18px;
}

.support-contact-item {
  display: grid;
  grid-template-columns: 52px 1fr 16px;
  gap: 14px;
  align-items: center;
  min-height: 94px;
  padding: 18px 18px;
  border: 1px solid rgba(11, 73, 214, 0.1);
  border-radius: 18px;
  color: inherit;
  background: #f8fbff;
  text-decoration: none;
  transition:
    transform 0.22s ease,
    box-shadow 0.22s ease,
    border-color 0.22s ease;
}

.support-contact-item:hover,
.support-contact-item:focus-visible {
  transform: translateY(-2px);
  border-color: rgba(11, 73, 214, 0.18);
  box-shadow: 0 18px 42px rgba(8, 22, 51, 0.1);
}

.support-contact-item > i:first-child {
  display: grid;
  place-items: center;
  width: 52px;
  height: 52px;
  border-radius: 16px;
  color: var(--blue);
  background: rgba(11, 73, 214, 0.08);
  font-size: 1.1rem;
}

.support-contact-item strong {
  display: block;
  color: var(--ink);
  font-size: 1rem;
}

.support-contact-item em {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-style: normal;
  font-size: 0.82rem;
}

.support-sla-box {
  padding: 22px;
  border-radius: 22px;
  border: 1px solid rgba(11, 73, 214, 0.12);
  background: linear-gradient(180deg, #ffffff, #f7fbff);
}

.support-sla-box h3 {
  margin: 0 0 14px;
  color: var(--ink);
  font-family: var(--heading-font);
  font-size: 1.1rem;
}

.support-sla-box ul {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0;
}

.support-sla-box li {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 0;
  border-bottom: 1px solid rgba(11, 73, 214, 0.1);
  color: var(--muted);
}

.support-sla-box li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.support-sla-box li span {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.support-sla-box li i {
  color: var(--blue);
}

.support-sla-box strong {
  color: var(--ink);
}

.support-category-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.support-category-card {
  padding: 22px;
}

.support-category-card i {
  width: 50px;
  height: 50px;
  display: grid;
  place-items: center;
  border-radius: 16px;
  color: var(--blue);
  background: rgba(11, 73, 214, 0.08);
  font-size: 1.1rem;
}

.support-category-card h3 {
  margin-top: 14px;
  font-size: 1.1rem;
}

.support-category-card p {
  margin: 8px 0 0;
}

.support-step-grid {
  position: relative;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
  margin-top: 8px;
}

.support-step-line {
  position: absolute;
  left: 12%;
  right: 12%;
  top: 34px;
  height: 1px;
  background: rgba(11, 73, 214, 0.14);
}

.support-step-card {
  position: relative;
  text-align: center;
  padding: 22px 18px 18px;
}

.support-step-icon {
  position: relative;
  width: 62px;
  height: 62px;
  display: grid;
  place-items: center;
  margin: 0 auto 16px;
  border-radius: 18px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--cyan));
  box-shadow: 0 18px 34px rgba(11, 73, 214, 0.2);
}

.support-step-icon i {
  font-size: 1.2rem;
}

.support-step-icon span {
  position: absolute;
  top: -9px;
  right: -9px;
  width: 26px;
  height: 26px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  border: 1px solid rgba(8, 22, 51, 0.1);
  background: #fff;
  color: var(--blue);
  font-size: 0.68rem;
  font-weight: 900;
}

.support-step-card h3 {
  margin-bottom: 8px;
  font-size: 1.08rem;
}

.support-cta-box {
  position: relative;
  overflow: hidden;
  padding: 28px;
  text-align: center;
  background:
    radial-gradient(circle at 12% 0%, rgba(25, 191, 255, 0.18), transparent 32%),
    linear-gradient(135deg, rgba(11, 73, 214, 0.98), rgba(25, 191, 255, 0.94));
}

.support-cta-box .eyebrow {
  color: rgba(255, 255, 255, 0.82);
}

.support-cta-box h2 {
  color: #fff;
  font-size: clamp(1.8rem, 3vw, 2.7rem);
}

.support-cta-box p {
  max-width: 40rem;
  margin: 8px auto 0;
  color: rgba(255, 255, 255, 0.84);
}

.support-cta-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 12px;
  margin-top: 22px;
}

.support-cta-actions .button.secondary {
  color: #fff;
  border-color: rgba(255, 255, 255, 0.3);
  background: transparent;
}

.support-cta-actions .button.secondary:hover,
.support-cta-actions .button.secondary:focus-visible {
  background: rgba(255, 255, 255, 0.12);
}

.support-cta-actions .button.primary {
  color: var(--blue);
  background: #fff;
}

.support-form-feedback {
  grid-column: 1 / -1;
  margin: 10px 0 0;
  color: #d5344a;
  font-size: 0.92rem;
  font-weight: 700;
  line-height: 1.55;
}

.support-form-feedback[hidden] {
  display: none;
}

.support-ticket-modal {
  position: fixed;
  inset: 0;
  z-index: 1200;
  display: grid;
  place-items: center;
  padding: 20px;
}

.support-ticket-modal[hidden] {
  display: none;
}

.support-ticket-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(9, 15, 28, 0.56);
  backdrop-filter: blur(14px);
}

.support-ticket-modal__panel {
  position: relative;
  width: min(100%, 560px);
  padding: 46px 48px 40px;
  border: 1px solid rgba(226, 232, 240, 0.92);
  border-radius: 34px;
  background: rgba(255, 255, 255, 0.99);
  box-shadow: 0 30px 90px rgba(15, 23, 42, 0.28);
  text-align: center;
}

.support-ticket-modal__close {
  position: absolute;
  top: 18px;
  right: 18px;
  width: 40px;
  height: 40px;
  border: 1px solid rgba(148, 163, 184, 0.22);
  border-radius: 999px;
  color: #64748b;
  background: rgba(248, 250, 252, 0.96);
  cursor: pointer;
}

.support-ticket-modal__icon {
  width: 96px;
  height: 96px;
  display: grid;
  place-items: center;
  margin: 0 auto 24px;
  border-radius: 999px;
  color: #1fa971;
  background:
    radial-gradient(circle at 35% 28%, rgba(255, 255, 255, 0.75), transparent 52%),
    linear-gradient(180deg, rgba(31, 169, 113, 0.16), rgba(31, 169, 113, 0.08));
  box-shadow: inset 0 0 0 1px rgba(31, 169, 113, 0.08);
  font-size: 1.85rem;
}

.support-ticket-modal h2 {
  margin: 0;
  color: var(--ink);
  font-family: var(--heading-font);
  font-size: clamp(2.2rem, 4vw, 2.85rem);
  line-height: 1.02;
  letter-spacing: -0.05em;
}

.support-ticket-modal__lead {
  max-width: 30rem;
  margin: 12px auto 0;
  color: #667085;
  font-size: 1.02rem;
  line-height: 1.65;
}

.support-ticket-modal__idbox {
  display: grid;
  gap: 8px;
  margin-top: 28px;
  padding: 18px 16px 17px;
  border: 1px solid rgba(46, 107, 255, 0.14);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(237, 243, 255, 0.98), rgba(229, 238, 255, 0.96));
}

.support-ticket-modal__idbox span {
  color: #8b95a7;
  font-size: 0.83rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-ticket-modal__idbox strong {
  color: #1d5df0;
  font-size: clamp(2rem, 4vw, 2.7rem);
  font-weight: 900;
  letter-spacing: -0.05em;
  line-height: 1;
}

.support-ticket-modal__mail {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px 12px;
  margin-top: 18px;
  color: #667085;
  font-size: 0.96rem;
  line-height: 1.35;
  text-align: left;
}

.support-ticket-modal__mail i {
  color: #6b7280;
  font-size: 1.05rem;
}

.support-ticket-modal__mail strong {
  justify-self: end;
  color: #0f172a;
  font-weight: 800;
  text-align: right;
  word-break: break-word;
}

.support-ticket-modal__progress {
  width: 100%;
  height: 4px;
  margin-top: 18px;
  border-radius: 999px;
  background: rgba(226, 232, 240, 1);
  overflow: hidden;
}

.support-ticket-modal__progress i {
  display: block;
  width: 38%;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, #185cf0, #26bdf3);
}

.support-ticket-modal__status {
  margin: 10px 0 0;
  color: #98a2b3;
  font-size: 0.92rem;
  text-align: center;
  line-height: 1.6;
}

.support-ticket-modal__actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  margin-top: 24px;
}

.support-ticket-modal__actions .button {
  min-height: 62px;
  padding: 16px 20px;
  border-radius: 18px;
  font-size: 1.04rem;
  font-weight: 800;
  letter-spacing: -0.02em;
}

.support-ticket-modal__actions .button.primary {
  color: #0f172a;
  border: 0;
  background: linear-gradient(135deg, #185cf0 0%, #1f86ff 55%, #23baf2 100%);
  box-shadow: 0 18px 34px rgba(24, 92, 240, 0.24);
}

.support-ticket-modal__actions .button.primary:hover,
.support-ticket-modal__actions .button.primary:focus-visible {
  color: #081326;
  background: linear-gradient(135deg, #154fd0 0%, #1f7df0 55%, #23afea 100%);
}

.support-ticket-modal__actions .button.secondary {
  color: #0f172a;
  border: 1px solid rgba(148, 163, 184, 0.34);
  background: #fff;
  box-shadow: 0 14px 24px rgba(15, 23, 42, 0.06);
}

.support-ticket-modal__actions .button.secondary:hover,
.support-ticket-modal__actions .button.secondary:focus-visible {
  border-color: rgba(148, 163, 184, 0.48);
  background: #f8fafc;
}

.support-ticket-modal__actions .button i {
  margin-right: 10px;
  font-size: 1rem;
}

.support-modal-open {
  overflow: hidden;
}

.support-v2 .support-copy {
  margin-top: 0;
}

@keyframes supportBounce {
  0%,
  80%,
  100% {
    transform: translateY(0);
    opacity: 0.65;
  }
  40% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

@media (max-width: 1100px) {
  .support-hero-v2,
  .support-console-grid-v2 {
    grid-template-columns: 1fr;
  }

  .support-hero-copy h1 {
    max-width: 13ch;
  }
}

@media (max-width: 820px) {
  .support-hero-v2,
  .support-quick-lanes,
  .support-console-v2,
  .support-coverage,
  .support-steps,
  .support-cta {
    padding-top: 40px;
  }

  .support-hero-metrics,
  .support-lane-grid,
  .support-category-grid,
  .support-step-grid {
    grid-template-columns: 1fr;
  }

  .support-panel-grid {
    grid-template-columns: 1fr;
  }

  .support-form {
    grid-template-columns: 1fr;
  }

  .support-response-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-upload-zone {
    grid-template-columns: 1fr;
    justify-items: start;
  }

  .support-track-row {
    grid-template-columns: 1fr;
  }

  .support-status-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-pipeline {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-step-line {
    display: none;
  }

  .support-contact-item {
    grid-template-columns: 44px 1fr 14px;
    min-height: auto;
  }
}

@media (max-width: 620px) {
  .support-hero-copy h1 {
    font-size: clamp(2.8rem, 13vw, 4rem);
    line-height: 0.96;
  }

  .support-hero-copy p {
    font-size: 0.98rem;
  }

  .support-hero-actions,
  .support-cta-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .support-v2 .button,
  .support-track-row button,
  .support-submit-button {
    width: 100%;
  }

  .support-hero-panel,
  .support-card-v2,
  .support-lane-card,
  .support-category-card,
  .support-cta-box {
    border-radius: 20px;
  }

  .support-response-grid,
  .support-pipeline {
    grid-template-columns: 1fr;
  }

  .support-upload-zone {
    grid-template-columns: 1fr;
  }

  .support-status-meta {
    grid-template-columns: 1fr;
  }

  .support-ticket-preview-top {
    flex-direction: column;
    align-items: stretch;
  }

  .support-ticket-id,
  .support-ticket-state {
    width: 100%;
  }

  .support-ticket-modal {
    padding: 14px;
  }

  .support-ticket-modal__panel {
    padding: 28px 18px 22px;
    border-radius: 24px;
  }

  .support-ticket-modal__mail {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .support-ticket-modal__mail strong {
    justify-self: start;
    text-align: left;
  }

  .support-ticket-modal__actions .button {
    width: 100%;
  }
}

:root[data-theme="dark"] .support-page-v2 {
  color: #edf5ff;
  background:
    radial-gradient(circle at 12% 10%, rgba(56, 213, 255, 0.1), transparent 28%),
    radial-gradient(circle at 88% 4%, rgba(106, 167, 255, 0.12), transparent 24%),
    linear-gradient(180deg, #071126 0%, #07101f 52%, #08152c 100%);
}

:root[data-theme="dark"] .support-v2 .support-status-pill,
:root[data-theme="dark"] .support-v2 .support-metric,
:root[data-theme="dark"] .support-v2 .support-panel-chip,
:root[data-theme="dark"] .support-v2 .support-trust span {
  border-color: rgba(106, 167, 255, 0.18);
  background: rgba(8, 18, 33, 0.82);
  box-shadow: 0 18px 42px rgba(0, 0, 0, 0.28);
}

:root[data-theme="dark"] .support-v2 .support-status-pill {
  color: #a8f1ff;
}

:root[data-theme="dark"] .support-v2 .support-metric strong {
  color: #7fd6ff;
}

:root[data-theme="dark"] .support-v2 .support-metric span,
:root[data-theme="dark"] .support-v2 .support-panel-chip span {
  color: #9fb1c8;
}

:root[data-theme="dark"] .support-v2 .support-metric,
:root[data-theme="dark"] .support-v2 .support-status-stream,
:root[data-theme="dark"] .support-v2 .support-ticket-preview,
:root[data-theme="dark"] .support-v2 .support-sla-box,
:root[data-theme="dark"] .support-v2 .support-upload-zone,
:root[data-theme="dark"] .support-v2 .support-status-meta div {
  background: linear-gradient(180deg, rgba(14, 26, 46, 0.96), rgba(9, 18, 32, 0.98));
}

:root[data-theme="dark"] .support-v2 .support-upload-zone {
  border-color: rgba(106, 167, 255, 0.24);
}

:root[data-theme="dark"] .support-v2 .support-upload-zone strong {
  color: #f3f8ff;
}

:root[data-theme="dark"] .support-v2 .support-upload-zone span {
  color: #9db0c7;
}

:root[data-theme="dark"] .support-v2 .support-ticket-preview-top,
:root[data-theme="dark"] .support-v2 .support-status-summary strong,
:root[data-theme="dark"] .support-v2 .support-status-title,
:root[data-theme="dark"] .support-v2 .support-sla-box h3 {
  color: #f5f9ff;
}

:root[data-theme="dark"] .support-v2 .support-status-summary p,
:root[data-theme="dark"] .support-v2 .support-status-summary span,
:root[data-theme="dark"] .support-v2 .support-status-meta span,
:root[data-theme="dark"] .support-v2 .support-status-meta strong,
:root[data-theme="dark"] .support-v2 .support-sla-box li,
:root[data-theme="dark"] .support-v2 .support-copy {
  color: #aab8cc;
}

:root[data-theme="dark"] .support-v2 .support-status-summary em {
  color: #7fd6ff;
  background: rgba(16, 90, 132, 0.24);
}

:root[data-theme="dark"] .support-v2 .support-ticket-id {
  color: #7fd6ff;
  border-color: rgba(127, 214, 255, 0.22);
  background: rgba(16, 90, 132, 0.24);
}

:root[data-theme="dark"] .support-v2 .support-ticket-state {
  color: #ffcf77;
  background: rgba(255, 179, 63, 0.16);
}

:root[data-theme="dark"] .support-v2 .ticket-progress-bar {
  background: rgba(127, 214, 255, 0.1);
}

:root[data-theme="dark"] .support-v2 .support-status-meta div,
:root[data-theme="dark"] .support-v2 .support-sla-box li {
  border-color: rgba(106, 167, 255, 0.14);
}

:root[data-theme="dark"] .support-v2 .support-sla-box li i,
:root[data-theme="dark"] .support-v2 .support-lane-card i,
:root[data-theme="dark"] .support-v2 .support-category-card i,
:root[data-theme="dark"] .support-v2 .support-panel-chip i {
  color: #7fd6ff;
}

:root[data-theme="dark"] .support-v2 .support-hero-copy h1,
:root[data-theme="dark"] .support-v2 .support-card-v2 h2,
:root[data-theme="dark"] .support-v2 .support-cta-box h2,
:root[data-theme="dark"] .support-v2 .support-step-card h3,
:root[data-theme="dark"] .support-v2 .support-category-card h3,
:root[data-theme="dark"] .support-v2 .support-panel-top h2,
:root[data-theme="dark"] .support-v2 .support-mini-card strong,
:root[data-theme="dark"] .support-v2 .support-panel-chip strong {
  color: #f7fbff;
}

:root[data-theme="dark"] .support-v2 .support-copy,
:root[data-theme="dark"] .support-v2 .section-heading p,
:root[data-theme="dark"] .support-v2 .support-category-card p,
:root[data-theme="dark"] .support-v2 .support-step-card p,
:root[data-theme="dark"] .support-v2 .support-contact-item em,
:root[data-theme="dark"] .support-v2 .support-panel-chip span,
:root[data-theme="dark"] .support-v2 .support-status-head span,
:root[data-theme="dark"] .support-v2 .support-mini-card span,
:root[data-theme="dark"] .support-v2 .support-metric span,
:root[data-theme="dark"] .support-v2 .support-sla-box li {
  color: #aab8cc;
}

:root[data-theme="dark"] .support-hero-panel,
:root[data-theme="dark"] .support-card-v2,
:root[data-theme="dark"] .support-lane-card,
:root[data-theme="dark"] .support-category-card,
:root[data-theme="dark"] .support-cta-box {
  border-color: rgba(106, 167, 255, 0.18);
  background:
    linear-gradient(180deg, rgba(16, 30, 52, 0.96), rgba(10, 20, 36, 0.96)) padding-box,
    linear-gradient(145deg, rgba(106, 167, 255, 0.18), rgba(56, 213, 255, 0.08)) border-box;
  box-shadow: 0 24px 58px rgba(0, 0, 0, 0.28);
}

:root[data-theme="dark"] .support-status-stream,
:root[data-theme="dark"] .support-mini-card,
:root[data-theme="dark"] .support-ticket-preview,
:root[data-theme="dark"] .support-sla-box,
:root[data-theme="dark"] .support-trust span,
:root[data-theme="dark"] .support-field input,
:root[data-theme="dark"] .support-field select,
:root[data-theme="dark"] .support-field textarea,
:root[data-theme="dark"] .support-track-row input,
:root[data-theme="dark"] .support-response-option,
:root[data-theme="dark"] .support-contact-item {
  border-color: rgba(106, 167, 255, 0.18);
  background: rgba(7, 16, 31, 0.9);
}

:root[data-theme="dark"] .support-status-stream,
:root[data-theme="dark"] .support-ticket-preview,
:root[data-theme="dark"] .support-sla-box {
  background:
    linear-gradient(180deg, rgba(16, 30, 52, 0.96), rgba(10, 20, 36, 0.96)) padding-box,
    linear-gradient(145deg, rgba(106, 167, 255, 0.14), rgba(56, 213, 255, 0.08)) border-box;
}

:root[data-theme="dark"] .support-v2 .support-status-pill {
  border-color: rgba(106, 167, 255, 0.22);
  background: rgba(106, 167, 255, 0.12);
  color: #9eeeff;
}

:root[data-theme="dark"] .support-v2 .button.secondary,
:root[data-theme="dark"] .support-v2 .button.tertiary {
  color: #edf5ff;
  border-color: rgba(106, 167, 255, 0.24);
  background: rgba(7, 16, 31, 0.72);
}

:root[data-theme="dark"] .support-v2 .button.secondary:hover,
:root[data-theme="dark"] .support-v2 .button.secondary:focus-visible,
:root[data-theme="dark"] .support-v2 .button.tertiary:hover,
:root[data-theme="dark"] .support-v2 .button.tertiary:focus-visible {
  border-color: rgba(127, 214, 255, 0.38);
  background: rgba(10, 24, 45, 0.94);
}

:root[data-theme="dark"] .support-v2 .button.primary,
:root[data-theme="dark"] .support-cta-actions .button.primary,
:root[data-theme="dark"] .support-submit-button,
:root[data-theme="dark"] .support-track-row button {
  color: #ffffff;
  background: linear-gradient(135deg, #1e6dff, #10bde8);
}

:root[data-theme="dark"] .support-form-feedback {
  color: #ff8f99;
}

:root[data-theme="dark"] .support-ticket-modal__panel {
  border-color: rgba(106, 167, 255, 0.18);
  background:
    linear-gradient(180deg, rgba(16, 30, 52, 0.98), rgba(10, 20, 36, 0.98)) padding-box,
    linear-gradient(145deg, rgba(106, 167, 255, 0.16), rgba(56, 213, 255, 0.08)) border-box;
  box-shadow: 0 32px 90px rgba(0, 0, 0, 0.42);
}

:root[data-theme="dark"] .support-ticket-modal__close {
  color: #edf5ff;
  background: rgba(255, 255, 255, 0.06);
}

:root[data-theme="dark"] .support-ticket-modal__icon {
  color: #27d49a;
  background:
    radial-gradient(circle at 35% 28%, rgba(255, 255, 255, 0.08), transparent 52%),
    linear-gradient(180deg, rgba(31, 169, 113, 0.16), rgba(31, 169, 113, 0.08));
}

:root[data-theme="dark"] .support-ticket-modal h2,
:root[data-theme="dark"] .support-ticket-modal__mail strong {
  color: #f5f9ff;
}

:root[data-theme="dark"] .support-ticket-modal__lead,
:root[data-theme="dark"] .support-ticket-modal__mail,
:root[data-theme="dark"] .support-ticket-modal__status,
:root[data-theme="dark"] .support-ticket-modal__idbox span {
  color: #aab8cc;
}

:root[data-theme="dark"] .support-ticket-modal__idbox {
  border-color: rgba(106, 167, 255, 0.16);
  background: rgba(7, 16, 31, 0.92);
}

:root[data-theme="dark"] .support-ticket-modal__idbox strong {
  color: #7fd6ff;
}

:root[data-theme="dark"] .support-ticket-modal__progress {
  background: rgba(127, 214, 255, 0.12);
}